What We Do

• Help practices of all sizes- from 1 to 100 employees- build infrastructures that integrate their values into all areas of their practice including hiring, training, communication and operational strategies.

• Collaborate with physicians and their teams to identify areas for improvement, create a plan, and implement it.

• Maximize online reputations through enhancement of the patient experience.

If you're ready to connect responsibilities to results to grow your practice, contact us.

What Our Clients Say

"I am always looking for strategies to help my team and improve patient care.... Sara's guidance on implementing my values and development of a communication strategy has been extremely beneficial. I'd recommend Sara to any organization looking to improve."

Dr. Robert Marx

MD MSc

Attending Orthopedic Surgeon

Hospital for Special Surgery and New York Presbyterian Hospital

How We Do It

We work with you to identify the values that mean the most to you, and help you clarify your goals. Then we develop communication and operational strategies to support your values and goals.

Some of our process components:

•Determine organizational structure

•Incorporate values into job descriptions

•Collaborate with physicians to establish goals

•Develop your Staff Scorecard

•Create a communications strategy

•Develop operational systems and tools to achieve practice goals (employee recognition, patient surveys, staff training, online reputation management,etc.)

Click here to begin improving your practice today with our FREE content.

Meet The Coach

Sara Mays,

Founder and Principal Consultant

Sara has 20+ years of leadership experience with a Fortune 500 company. She has a successful record of developing foundational programs that support employee and profit growth. After a childhood filled with athletics and motorcycles, Sara had multiple surgeries over the last decade and realized her skills could help physicians enhance their practices. And Practice Coach was born.